Over the years the Calgary Stampede Food & Beverage team has opened several venues, creating new, innovative experiences for our guests. So, it was a great honour when our neighbour’s – Regina Exhibition Association Limited (REAL) – reached out for guidance when opening the newest addition to the REAL portfolio and beautiful new home of the Saskatchewan Roughriders, the Mosaic Stadium.
“Western hospitality includes helping your neighbour, so we didn’t hesitate when asked to support REAL with the opening of the new Mosaic Stadium,” says Duane Horpinuk, director, food & beverage at the Calgary Stampede.
Both Duane and James Overall, manager, premium venues, made the trip out on May 1, 2017 to Regina. Since then, James has returned a number of times to help the team develop processes and best practices for their food & beverage concessions, their 38 luxury suites, loge seating where guests can pre-order food and a club-seat premium lounge.
“Working together has been a great experience and opportunity to not only provide some guidance, but to further our learning as well,” says Overall.
James was on hand to help navigate the team through test events like the Bryan Adams concert on May 27, where for the first time they activated their food & beverage concessions and some aspects of their premium seating offerings.
“By having test events, it allowed the team to be able to review their processes and make changes for improvement and I was happy to help them through that,” added James.
James returned on June 10 to help guide the team through the first Roughrider’s game in the new stadium.
“I facilitated some meetings and helped them create plans to prepare for their official opening on July 1, 2017,” explains Overall. “It has been a true pleasure working with the team from REAL. Opening a stadium like this is a rare and exciting opportunity and it has been inspiring to see the determination, collaboration and commitment this team has to bring this stadium to life.”
The REAL team, led by president & CEO Mark Allan was eager to learn and appreciates the Stampede’s support and expertise to ensure they are fully operational and ready to deliver a great experience to their guests.
“We are very grateful for the support and advice from the Calgary Stampede’s food & beverage leaders. Their knowledge, expertise and experience is highly relevant to what we intend to accomplish here, and it’s been a huge boost to our team to have experienced leaders available to coach, mentor and advise them at this critical start-up time,” says Allan.
The Stampede echoes Allan’s sentiments and looks forward to continuing to grow the relationship.
“It’s great to establish these relationships, and for our team to expand our relationships with peers in the industry. Mark has a great team with good people who are determined and excited about their future,” says Horpinuk.
- The Regina Exhibition Association Limited (REAL) operates Evraz Place – a 100 acre complex with 1.9 million sq. ft. of indoor space that includes several facilities such as: the Brandt Centre (home to the WHL Regina Pats); Queensbury Convention Centre (42,000 sq. ft. facility), the Co-operators Centre (six arena hockey complex), EventPlex (90,000 sq. ft. flexible space for soccer, award dinners and graduations) and the International Trade Centre facilities (new 150,000 sq. ft. trade show facility opening in Nov 2017).
- Mosaic Stadium has a capacity of 33,000 guests (expandable to 40,000). The stadium features several food concessions and bars along with a portfolio of premium experiences including 38 luxury suites, the premium AGT lounge and table service for Loge guests.